FAQs
Why I use Express Shipping?
We offer you Free Express shipping with DHL/UPS because Standard postal services don’t have an advanced tracking system. Express shipping is fast and will enable you to track exactly the time of delivery of your package.
Why Supply Is Limited?
These products are handcrafted individually. Production takes from 3 days to 2 weeks per article (depending on the item).
What will I need for installation?
I provide you with all the accessories for installation. Luxe Brass also has a Youtube channel with DIY videos. However, for some items, you will need the assistance of a skilled plumber.
At any given time I am available for assistance over the phone or via video call to help you with installation.
I am an interior designer do you give trade discounts?
For interior designers willing to collaborate with me I am happy to give trade discounts upon request.
Contact me via email at info@luxebrass.com