Shipping policy

Shipment Processing Time

• All orders are processed within 1-2 business days.

• Orders are not shipped or delivered on weekends or holidays.

• Lead time for customized products may take up to 2 weeks, extending to 2-3 weeks during high-demand periods.

• Additional transit days may apply. In case of significant delays, you will be notified via email or telephone.

Shipping Rates and Delivery Estimates

• USA: Delivery within 4-7 business days.

• UK & Europe: Delivery within 4-10 business days.

• Rest of the World: Delivery within 14 business days.

• Please note that shipping times may vary due to customs processing delays, which are beyond our control.

After Shipping

• You will receive an email with your tracking number once your order has been shipped.

• Free shipping is provided through DHL EXPRESS.

• Delivery delays may occur during transit.

Shipment Confirmation and Order Tracking

• A shipment confirmation email will be sent to you with the tracking number(s).

• Tracking numbers are typically activated within 24 hours.

Additional Notes

• Customized products are subject to extended processing and shipping times.

• Luxe Brass is not responsible for delays caused by customs or other shipping interruptions outside of our control.

For any questions or concerns regarding your shipment, please contact us at :

WhatsApp: +212689129226
Email: luxebrass24@gmail.com
Email: Contact@luxebrass.com